Shipping Rates & Delivery info

 

Express courier (door-to-door)

Costs are worked out per kg

 

Shipping, Backorder, and Partial Shipments

Orders typically ship via within 1 -3 business days if all ordered items are in stock. As a rule, we will hold your order if an item is on back order. The order will ship complete once all items are in stock.

 

Delivery Times

Times indicated below are based on date from which orders are dispatched, not when actual orders were placed.

Express courier service  2-3 working days

 

International & PO Box Shipments

We handle International orders separately because of the variance of the shipping costs involved. Clients in Europe can buy from www.animalzoneshop.com.

We cannot ship to P.O. Boxes.

 

Product Satisfaction

Should you not be completely satisfied with the quality of the product/s, you are welcome to notify us by using the customer feedback information displayed on the product label.

 

Security and Privacy

All order information is encrypted using a leading provider of digital trust services before being transmitted over the internet. Your personal information that is entered to ship your order is stored on a secure server. We do not disclose, sell or rent any personally identifiable information about you to any third party. If you elect to receive special promotional offers, only pertinent information will be forwarded to the appropriate party for this specific purpose.